Emotional wellbeing
Build understanding and practical ways to respond to stress and emotions.
AO PSYCHOLOGY / NDIS SUPPORT
Your goals. Your way forward.
Everyone’s goals are different. You might want to feel more confident in social situations, manage overwhelming emotions or make daily routines easier. AO Psychology offers counselling-based therapeutic support for eligible self-managed and plan-managed NDIS participants. We focus on meaningful goals in everyday life and participation. Funding and service suitability are checked before sessions.
Self-managed participantsPlan-managed participants
UNDERSTANDING NDIS SUPPORT
What is psychosocial support?
Psychosocial support focuses on how emotional and mental health difficulties affect everyday life and participation. Depending on a person's goals, support may explore managing emotions, starting activities, communicating, handling change and taking part in the community. Where appropriate, it would be coordinated with other supports.
Our counselling-based support is tailored to agreed disability-related goals. It can include therapeutic discussion, psychoeducation, emotional regulation strategies and progress reviews. This is distinct from specialist behaviour support, support coordination and psychosocial recovery coaching.
SUPPORT AREAS
Progress happens in everyday moments.
For one person, progress might mean speaking up during an appointment. For someone else, it could be getting through a busy outing or keeping to a helpful routine. We start with your goals and look at practical steps you can build on.
Everyday goals
Explore routines, confidence and strategies for day-to-day challenges.
Relationships & connection
Strengthen communication, self-advocacy and interpersonal skills.
Progress & functioning
Review changes over time and document progress where agreed and appropriate.
OUR COLLABORATIVE APPROACH
Support built around your goals.
A straightforward, collaborative process from your first enquiry to ongoing support.
Get in touch
Tell us about the support you are exploring.
Explore goals
Discuss your priorities, funding pathway and service suitability.
Plan support
Agree on the approach, arrangements and next steps.
Review progress
Reflect on what is helping and adapt support over time.
ACCESSING SUPPORT
Let’s check the funding and arrangements first.
Before counselling begins, we check your goals, relevant funded support, service suitability and any applicable provider requirements.
- Discuss your plan and goals
- Confirm suitability and available services
- Understand fees and service agreements
- Explore progress reviews and written summaries, where appropriate
ACCESSING SUPPORT
How do NDIS arrangements work?
We offer NDIS-funded counselling for eligible self-managed and plan-managed participants. AO Psychology is not an NDIS-registered provider, so we cannot deliver NDIA-managed funded supports. We check whether counselling is an appropriate funded support under your plan, and confirm the support item, fees and any applicable NDIS price limits before proceeding.
We discuss your goals, how counselling may help you work towards them and how progress can be reviewed. With your consent, we may collaborate with a support coordinator or another professional where appropriate.
Explore fees and access ↗What we'll clarify before support begins
- What you want help with and why it matters
- Which service and format are suitable
- Funding, fees, consent and service arrangements
- How progress will be reviewed and documented
Written summaries or reviews may be arranged separately where appropriate.
COMMON QUESTIONS
NDIS support, explained simply.
Can self-managed participants access counselling?
Yes. We welcome enquiries from self-managed participants where counselling is an eligible funded support. We check goals, funding and service suitability before arrangements are confirmed.
Can plan-managed participants access counselling?
Yes. Eligible plan-managed participants can enquire. We check the support item, applicable NDIS price limits and plan-manager invoicing arrangements before proceeding.
Can I request an NDIS counselling progress report?
Yes. We offer NDIS Therapeutic Support Letters, Counselling Progress Summaries and Psychosocial Functioning & Progress Reports. Depending on the request, these can explain the therapy provided, progress towards goals, everyday impacts and ongoing support considerations. We confirm the relevant records, consent, document purpose and fee before proceeding.
Is AO Psychology an NDIS-registered provider?
No. AO Psychology is an unregistered provider offering suitable counselling to eligible self-managed or plan-managed participants. We cannot provide NDIA-managed supports or regulated specialist behaviour support.
AO PSYCHOLOGY / NDIS SUPPORT LETTERS AND REPORTS
NDIS / Professional Reports NDIS / Professional Reports NDIS / Professional Reports
Counselling-based documentation for NDIS participants
Professional counselling letters and reports can help explain how psychosocial difficulties affect everyday life, the supports provided and progress towards a participant's goals. They can contribute relevant information to NDIS planning and plan reassessments alongside other supporting evidence. We tailor each document to its purpose, available counselling records and the participant's circumstances.
NDIS Therapeutic Support Letter
A concise professional letter describing counselling engagement, therapeutic goals, everyday challenges, documented support needs and appropriate recommendations. It brings together relevant treatment information for NDIS planning discussions or support requests.
How it helps: Presents key counselling information in a clear format that can accompany other supporting evidence.
Enquire about this documentNDIS Counselling Progress Summary
A structured summary of counselling engagement, therapeutic approaches, agreed goals, progress and remaining barriers across a defined period. Where documented, it includes changes in participation and daily functioning to help inform review of therapeutic outcomes and future support needs.
How it helps: Shows what support has been provided, what progress has been made and which goals may still need attention.
Enquire about this documentNDIS Psychosocial Functioning & Progress Report
A detailed counselling-based account of psychosocial functioning, everyday participation, self-management, communication, therapeutic progress, strengths and ongoing support considerations. It draws on relevant counselling records, client-reported experiences and structured measures where appropriate, distinguishing the sources of information.
How it helps: Provides a more detailed account of everyday impacts, therapy outcomes and relevant support considerations for planning or reassessment.
Enquire about this documentSupporting your NDIS planning: NDIA guidance recognises relevant letters, reports and information from treating professionals and service providers as possible supporting evidence. Before preparation, we confirm the report's purpose, available information, consent, fee and any applicable NDIS claiming arrangements. If the request calls for further specialist evidence, we will explain that early.
For reporting scope and the enquiry process, read our Professional Reports overview.
YOUR NEXT STEP
Let's discuss support that fits your goals.
We welcome preliminary enquiries about NDIS-funded counselling for eligible self-managed and plan-managed participants. Ask us about the relevant service, funding and next steps. Clinical appointment arrangements are confirmed separately.
Please use the contact form for general enquiries only. Do not include detailed clinical records or sensitive health information.